Template Complaint letter to ‘safety’ zones enforcement

CRT has started enforcing the ‘no mooring’ sites in the ‘safety’ zones.

If CRT says they will take action against you because your in a ‘no mooring’ site in a safety zone, send a complaint to customer.feedback@canalrivertrust.org.uk.

To ensure that your complaint is heard and responded to, it is best to make your own personal reply. By being specific to the location you are at, you will be more likely to get a relevant answer from them. If the location you are at is wide enough to be safe and you have moored there safely before with no incidents, then use that location.

If your willing to be a case study in the court case against let us know by emailing nbtalondon@gmail.com. If you would like to see the mooring spaces we are challenging click here:https://nbtalondon.wordpress.com/2022/10/14/nbta-londons-position-on-the-water-safety-zones-explained-in-this-handy-pdf/

CRT doesn’t have a legal leg to stand on, we will not let CRT get away with this.

Template complaint letter below:

Dear Canal & River Trust,


This is a formal complaint in line with the Canal & River Trust (CRT) complaints procedure. I am not satisfied with the new enforcement measures that CRT has introduced in the stretches of the River Lea between Tottenham Lock and Old Ford Lock (Lower Lea), and between Carthagena Lock and Aqueduct Lock (Broxbourne). 
In particular I am not satisfied with the Enforcement Letter sent to me on [FILL IN DATE].


The majority of boats moored in these areas are not blocking the navigation and nor do they pose any safety issues. The vast majority of the new enforcement measures in these areas are not being brought against boats which are blocking the navigation, and neither are the new measures attempting to make the river safer for navigation. The new enforcement measures are having a significant adverse negative impact on boats that are travelling through both areas and which require a place to moor.


CRT claims that the newly-designated ‘no mooring’ sites are “existing ‘no mooring’ sites”. However, all of these sites are in exactly the same locations as the red zone ‘no mooring’ sites which CRT set out within the so called ‘water safety zones’, previously known as ‘water sport zones’.

CRT claims that the ‘no mooring’ sites in these areas are part of its existing rules, and that boaters moored on these areas will have enforcement action taken against them under the new ‘Improper Mooring Process’. 


Boaters have lawfully moored at these locations without any penalty for many years; the locations have historically been used as temporary mooring spaces. The above-mentioned restrictions are new and are in the exact places on the map that CRT had planned to designate as ‘no mooring’ as part of the ‘water safety zones’. These ‘no mooring’ areas are therefore not existing rules but new rules.

CRT stated its position in a public response to the Stakeholder Engagement Report of September 2021 by Hopkins Van Mil (HVM Report) on. CRT’s public response was entitled “Thank you for sharing your views on the Water Safety Zone proposals. Here is what we plan to do next”. The HVM Report was commissioned by CRT.

In its public response of 1st September 2021, CRT stated that it was “committed to reviewing our previously published proposals alongside other alternative suggestions before making our final decision on what to do next”. To us, this meant that CRT had retracted its decision to implement the ‘water safety zones’ on the Lower Lea and in Broxbourne as previously published, until further discussions had taken place. CRT’s public response also stated that CRT would be concentrating on increasing awareness by providing more information through signage, emails and leafleting (rather than moving forward with the proposed ‘water safety zone’ enforcement measures). The maps of the proposed ‘water safety zones’ which CRT made public earlier in 2021 show the exact places where CRT is now applying the new enforcement measures. This makes it obvious that the new enforcement measures are not about enforcing existing rules, but are part of the previously proposed ‘water safety zones’. CRT has bulldozed through its previous proposals by reinventing them as existing rules, with no further discussion or consultation regarding the ‘water safety zones’.

Further to this, CRT claims in its “water safety zones update” of the 21st December 2021 that mooring in these ‘no mooring’ sites will trigger the use by CRT of the ‘Improper Mooring Process’ against the boater, starting on 10th January 2022. The ‘Improper Mooring Process’ uses the CRT’s “Mooring Obligations Booklet and Boater’s Handbook” (Booklet and Handbook) in reference to locations where CRT believes boats should not be moored. The Booklet and Handbook both say that boats should not be moored at the following:


-Near any bridges
-Under fixed bridges
-Near sharp bends
-On the outside of bends

In the case of mooring it is wrong to use a one size fits all approach: the River Lea is wider than many parts of the network. Many bridges across the navigation are far too narrow to moor the boat under and/or near to, however, the River Lea also has many bridges and bends that are more than wide enough to moor under, near to or on, without blocking the navigation or making navigation unsafe. Simply the fact that a location is a bend or bridge is not enough to decide that boats should not be moored there. There are other contributing factors to consider such as the width of the navigation; the sharpness of the bend; and if the boat is moored on the inside or outside of the bend; and similar contributing factors apply to bridges.

CRT should not be applying a one size fits all approach to safety rules along the River Lea such as those listed in its public statement of 27th October 2021. In this statement, CRT states that its staff have been carrying out daily walks along the River Lea talking to boaters about “where boats shouldn’t be moored, for example on bends, on particularly narrow stretches”. These examples are not mentioned in CRT’s existing rules listed in its own Booklet and Handbook. The Booklet and Handbook does not say to not moor on a bend but not to moor on “sharp bends” or “on the outside of bends”. “Narrow stretches” are not mentioned in any way previously and neither of these have historically been enforced. Many of the ‘no mooring’ sites within the ‘water safety zones’ fall outside the definitions in the Booklet and Handbook and therefore, in the ‘water safety zones’, CRT has invented new ‘restrictions’ to compensate for the fact that many of the ‘no mooring’ sites do not fit into the definitions in the Booklet and Handbook.
Furthermore, there are many examples of permanent CRT moorings and operational craft that are moored in what would be considered ‘no mooring’ sites under these new blanket rules, not just on the River Lea, but across the network. There are areas under bridges and on bends where mooring is accepted, encouraged and sometimes monetised by CRT. Here are some limited examples of this:


Paddington (A4206 bridge);
Rickmansworth (on the outside of a bend above Batchworth lock);
Broxbourne Cruising Club (on the outside of a bend);
Rye House (on the outside of a sharp bend);
Stonebridge; South Island Marina (on a bend);
Barge East Mooring (near to a bridge);
Burnt Mill Lock (on a bend);
Sheering Mill Lane (on a bend;
Brentford (Snakes & Ladders, on the outside of a bend).


I do not think that the above list of bends and bridges are inappropriate places to moor, but we are pointing them out to show that mooring on bends and under bridges should not automatically be assumed to be improper mooring.


In accordance with the Public Right of Navigation, which exists on the River Lea, boats have the right to moor for temporary periods. The Public Right of Navigation, as stated in Halsbury’s Laws of England, 5th edition, paragraph 691, states:


“The public right of navigation includes the right… to remain for a convenient time, to load and unload, to moor and fix temporary moorings in the waterway.”


The length of time that can be considered “convenient” cannot be determined in advance. According to Moore v British Waterways [2013] EWCA Civ 73, paragraph 63, a reasonable right of stopping:
“….must depend upon circumstances. You cannot lay down à priori what is reasonable”.


This is a Common Law right and cannot be extinguished by Byelaws or Terms and Conditions, therefore for CRT to designate these places as ‘no mooring’ areas is unlawful.

CRT does not have the authority to restrict mooring on the River Lea. CRT has announced that it will revoke the licences of boats moored in the new ‘no mooring’ sites. However, in accordance with Section 17 of the British Waterways Act 1995, CRT does not have the lawful ability to refuse to licence a boat a boat licence if it has Third Party insurance, a Boat Safety Certificate and the boat either has a home mooring or will be used bona fide for navigation (does not remain continuously in a place for longer than 14 days unless reasonable). I am in full compliance with Section 17 of the Act, therefore my licence may not be lawfully revoked or refused, which contradicts the Enforcement Letter.


To remedy my complaint, I require CRT to end the new enforcement measures between Tottenham Lock and Old Ford Lock (Lower Lea) and between Carthagena Lock and Aqueduct Lock (Broxbourne) on the River Lea. Furthermore, I require the contested ‘no mooring’ signs to be removed and the maps adjusted to indicate that mooring is available to boaters in these places.


The details of the ‘no mooring’ sites where we require the ‘no mooring’ signs and mooring restrictions to be removed are in the attached document https://nbtalondon.co.uk/wp-content/uploads/2022/01/v5-nbtal-position-on-red-zone-jan-2022-1-1.pdf


Thank you. I look forward to your reply within 15 working days.


Yours faithfully,

Name
Boat name and number

Resistance to Restrictions in full swing

Our community’s action is going brilliantly against the unjustified ‘no mooring’ sites of the ‘safety’ zones on the River Lee. Even with the Canal & River Trust (CRT) having quite poor competence in recording boat sighting data, they say that there have been at least 154 boats on 295 occasions since October 2021 moored in the so called ‘no mooring’ sites. This mass collective action of disobedience is a great ongoing success.

The majority of boaters that use the River Lee are rightly angry or at least disappointed at CRT’s behaviour over the water ‘safety’ zones. Now CRT is rubbing salt into the wound in their recent public statement; they are trying to liken all ‘no mooring’ spaces in the water ‘safety’ zones to the same as mooring improperly, such as mooring on a lock landing or at a water point. This is shameful behaviour by CRT.

The National Bargee Travellers’ Association London branch (NBTAL) has provided a document to CRT outlining where we consider it is unsafe to moor and where it is perfectly safe to moor without blocking the navigation. It shows that mooring on the vast majority of the ‘no mooring’ sites in the water ‘safety’ zones does not block the navigation or make the navigation unsafe. The River Lee is a wide river and there is enough space to share with other users.

Nevertheless, CRT says in its recent statement that on the 10th of January it will apply a process which CRT is now calling the “Improper Mooring Process” which might lead to action against boats on the ‘no mooring’ sites. CRT is mustering up the bluster. Nevertheless, we don’t take this threat lying down; if CRT uses enforcement over these mooring spaces we will take CRT to court! CRT doesn’t have a legal leg to stand on and we will prove it in court.

However, it is not all about the courts. Let’s keep up the pressure on CRT. They are obviously rattled by the mass action resisting the unjust restriction.

Let’s keep it up, continue to resist the ‘no mooring’ sites.

On top of this we are organising a protest to march on CRT offices at Little Venice on the 26 March.

Let’s show CRT as a community we stick together!

As a community we will win!

Here is a link to the NBTA London position paper and maps showing which ‘no mooring’ locations in the ‘safety’ zones we are challenging: here: https://nbtalondon.co.uk/wp-content/uploads/2022/01/v5-nbtal-position-on-red-zone-jan-2022-1-1.pdf

Posters

Many boaters are putting the campaign posters in the windows or on somewhere on their cabin. Please help show the extent resistances to the ‘safety’ zones and put a posters or two up on your boat.

If you have access to a printer you can download them here:

If you would like to posters already printed and laminated email nbtalondon@gmail.com and ask

While CRT lies, We defy!

On September 1 st 2021, Canal and River Trust (CRT) climbed down on implementing their River Lee “Safety Zones” proposals, which would have effectively removed 550 mooring spaces between Tottenham & Old Ford Locks and in Broxbourne. Citing safety, particularly that of rowers from the rowing clubs on these two stretches, and fair use of the navigation, the proposals were founded on sketchy data and only negatively affected boaters, and especially boaters without home moorings.

The pushback against the proposals by the boating community in London and beyond, described in an online meeting by CRT London and South-East Regional Director Ros Daniels as “these people”, eventually forced CRT into an independently moderated stakeholder engagement exercise. This only happened because boaters came together to organise against the zones; in the “These People” Zoom meeting CRT showed no willingness to compromise on their proposals.

The engagement report, also published on September 1 st , highlighted CRT’s total disregard for the needs of boaters on the river Lee and made six headline recommendations. One of these was to create a navigation forum of stakeholders to explore safety concerns and solutions. CRT accepted the findings of the report, effectively leaving their proposals in
tatters.

In the matter of a few months, boaters managed to force CRT into an humiliating retreat from a key policy initiative which would have negatively impacted our ability to remain on the water. Quite rightly, the boating community celebrated this victory and the power of their collective action. NBTA London were invited to put forward representatives for the navigation forum, and two boaters were selected to take part.

As well as the navigation forum recommendation, the engagement moderators Hopkins Van Mil (HVM) recommended that CRT properly enforce existing rules and regulations. In typical CRT fashion, they have sidestepped the report by finding their own loophole to justify what they want to do anyway. Just a month after the report, CRT has taken this as a cue to enforce all the stretches earmarked as “no mooring” in their safety zones – over 3000 metres on the Lower Lee and 1300 metres at Broxbourne. And they are outsourcing much of the enforcement to District Enforcement.

CRT seem to have failed to learn from getting their nose bloodied over the initial “safety zone” debacle. Instead of consulting on which of these no mooring sites are reasonable – and some of them might be – they are instead trying to barge through what is effectively a watered down version of a proposal which united thousands of boaters against them.

We continue to be “these people”.

Open air Action meeting events

The Canal and River Trust lied to us. They are imposing reduced ‘water safety zones’. They are still taking 295 mooring spaces away.

We are organising events in Hackney and Broxbourne

The Hackney event will be at Daubeney Fields on Sunday 24rd October * at 11am
<https://www.google.com/maps?q=51.555252,-0.035016&entry=gps&shorturl=1>).

The Broxbourne event will be opposite the Rowing Club on the same day *Sunday 24th * at 3pm

<https://www.google.com/maps?q=51.740823,-0.013727&entry=gps&shorturl=1>)

Together as a community we will stop CRT behaving in this way!
Our actions will win!

Call for boaters to disobey CRT’s no mooring restrictions

After a successful campaign against the ‘safety zones’ which were to be implemented on the Lee Navigation in Broxbourne and Hackney, Canal and River Trust (CRT) advised the public that they would not be introducing them; unfortunately, we now know this to be not fully true.

Due to the actions of our community, much of the so-called ‘safety zones’ was scrapped. CRT claims that they are willing to discuss safety in a constructive way via the newly formed ‘Lee Navigation Forum.’ However, instead of engaging with the users of the waterways as promised, they are continuing to introduce the ‘no mooring’ sections of the ‘safety zones’, resulting in the unnecessary removal of 295 mooring spots. There is absolutely no justification for this.

With 140 people signed up already to disobey the restrictions, we encourage people to moor in the places with new ‘no mooring’ signage and pledge on the NBTA website to ignore CRT’s ‘Safety Zone’ mooring restrictions.

Mooring protest pledge here: https://nbtalondon.wordpress.com/mooring-protest-pledge/

Here is a template letter for enforcement: https://nbtalondon.wordpress.com/2021/10/10/template-letter-safety-zones-enforcement/


If enforcement contacts you, you can send them this letter. The NBTA will put our full support behind anyone who disobeys the restrictions. https://www.bargee-traveller.org.uk/nbta-in-favour-of-action-which-opposes-safety-zones/

We are organising events in Hackney and Broxbourne.

The Hackney event will be at Daubeney Fields on *24th October * at 11am
<https://www.google.com/maps?q=51.555252,-0.035016&entry=gps&shorturl=1>).

The Broxbourne event will be opposite the Rowing Club on the same day *Sunday 24th * at 3pm

<https://www.google.com/maps?q=51.740823,-0.013727&entry=gps&shorturl=1>)

Bring your boats, bring yourself.

Together as a community we will stop CRT behaving in this way!
Our actions will win!

Find the new poster to put on your boat here:

 We are moored here in protest poster | National Bargee Travellers
Association – London Branch (wordpress.com)
<https://nbtalondon.wordpress.com/2021/10/10/2688/>

Template letter ‘safety zones’ enforcement

Download and print here:

To Whom It May Concern,

I am moored at my current location which has been lawfully moored on without any penalty for years. It is the case that this mooring space has historically been used as a temporary mooring. These restrictions are new. They are not existing rules, as Canal and River Trust (CRT) are claiming.

Furthermore, I’m moored here in accordance with the Public Right of Navigation, which exists on the River Lee. The Public Right of Navigation, as stated in the English law book, Halsbury’s Laws of England, 5th edition, paragraph 691, states:

“The public right of navigation includes the right … to remain for a convenient time, to load and unload, to moor and fix temporary moorings in the waterway.”

The length of time that can be considered “convenient” cannot be determined in advance. According to Moore v British Waterways [2013] EWCA Civ 73, paragraph 63, a reasonable right of stopping:

“….must depend upon circumstances. You cannot lay down à priori what is reasonable”.

This is a Common Law right and cannot be extinguished by Byelaws or Terms and Conditions.

Canal & River Trust (CRT) does not have the authority to restrict mooring on the River Lee. Further to this, in accordance with Section 17 of the British Waterways act 1995, CRT does not have the lawful ability to refuse a boat licence if the boat owner has insurance, Boat Safety Certification and the boat is used for navigation (does not stay in a place longer than 14 days unless reasonable or a mooring). I’m in full compliance with Section 17 of the Act, therefore my licence may not be lawfully refused.

I am moored at this location in good faith and in accordance with the law. In view of this, any sanctions applied to me in relation to my current mooring would not be supported by the law and would be challenged by the National Bargee Travellers Association.

Yours faithfully,

Boat Owners

Lost of moorings in Somerset stopped

Bath & North East Somerset Council were planning to get rid of a stretch of 14 day moorings in Saltford, on the River Avon. 

Well, that was until a boater with the support of the Community Law Partnership challenged them with a Judicial Review of the Council’s decision. The Council then backed down from removing the 14 day moorings. They are now still 14 day moorings for everyone to use if they want.

A win somewhere is a win for us all.

Boaters put in more than they take out

From time to, CRT comes out with statements saying boaters are using up too much of CRT funds, however the truth is very different. In fact over the years, boaters pay more and more. The last published Annual Report in 2019/20 stated that CRT received £41.6 million in income from ‘Boating and mooring’. In which 21.6 million was from just boat licences. On the other hand when asked how much they spent on boater facilities in the same year, it was just over 2 million. Of course, more is spent on the upkeep of the waterways than boater facilities however it would near impossible to tell much each waterway user should pay for what. 

Nevertheless, in general it looks like we as boaters put in a load more than we take out. So next time CRT says something like ‘too many boats are causing too much strain on facilities’, call it what it is, bullshit.

A volunteer organisation formed in 2009 campaigning and providing advice for itinerant boat dwellers on Britain’s inland and coastal waterways